Privacy Policy – Fluvigo Mobile App
Last updated: September 2025
At Fluvigo, protecting your personal data is a priority.
This policy explains the data collected through the Fluvigo mobile application, how it is used, and your rights.
1. Data Controller
The data controller is:
Fluvigo SAS groupe Septviela SAS
Email : [email protected]
2. Data collected via the app
Depending on how you use the app, Fluvigo may collect the following data:
a) Location data
Real-time GPS location
Position data required for inland navigation, route planning, ETA calculations, and safety alerts
Location data is used only for navigation purposes. It is not used for advertising.
b) Navigation data
Planned routes
Waypoints (locks, bridges, tunnels, mooring areas)
Estimated travel times
Boat settings (air draft, canopy, etc.)
c) Technical data
Device type and operating system
Technical identifiers required for app functionality
Diagnostic data (crash and performance reports)
d) Notifications
The app may send navigation-related notifications (safety alerts, useful information)
You can disable notifications at any time in your device settings
3. Purpose of processing
Your data is used solely to:
Provide inland navigation services
Calculate routes and ETAs
Improve safety and user experience
Maintain and improve app stability
Respond to support requests
Fluvigo never sells your data.
4. Legal basis
Processing is based on:
Your consent (location, notifications)
Performance of the service
Legitimate interest in ensuring app security and improvement
5. Data sharing
Data may be shared only with trusted technical service providers, such as:
Hosting providers
Analytics and diagnostic tools
Notification services
These providers comply with applicable regulations and do not use your data for any other purpose.
6. Data retention
Navigation data: mainly processed in real time
Technical data: retained for a limited period for security and diagnostics
Notifications: until disabled by the user
7. Your rights
In accordance with the GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion
Object to certain processing activities
Request data portability
To exercise your rights: [email protected]
Response time: within one month
8. Security
Fluvigo implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Data and account deletion
You may:
Uninstall the app at any time
Request deletion of your data by contacting [email protected]
10. Updates
This policy may be updated at any time.
The latest version is always accessible within the app.
Our commitment
Fluvigo is an inland navigation assistant, not an advertising platform.
Your data remains under your control.